ALMUSALLAM, M. Enhancing Customer Service Through Modern IT Infrastructure: A Thematic Analysis of Recent Research. Machines and Algorithms, [S. l.], v. 5, n. 02, p. 104–120, 2026. DOI: 10.66108/mna.v5i02.116. Disponível em: https://knovell.org/MnA/index.php/ojs/article/view/116. Acesso em: 1 oct. 2026.